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doclinc for Outlook
doclinc for Patients
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FAQ
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FAQ
The simplest answers to commonly asked questions.
Overview
Requirements
How to install doclinc for Outlook
Security
Requirements
What computer system can I use?
Any computer having the capacity to run Microsoft 365
for business
will be able to receive doclinc for Outlook add-in. The most commonly used operating systems are typically Microsoft Windows or Apple macOS.
Can I install doclinc for Outlook add-in on any Microsoft Outlook version?
Because Microsoft does not allow installing add-ins on it's 365 Home licenses, a Microsoft 365 Business subscription is required. Different options are available depending on your preference to access Outlook from the web or from a standalone application installed on your PC. More information is available
here
.
How to install doclinc for Outlook
From Microsoft Appsource
Installation is easy! Simply access doclinc for Outlook from Microsoft AppSource page
here
or by searching 'doclinc for Outlook' directly from your Outlook Add-In manager.
Security
How long are documents staying on doclinc for Outlook servers?
Documents are automatically deleted right after they have been accessed (downloaded). If documents are not retreived, they are automatically deleted after seven (7) days.
What happens if my recipient does not receive a Pin number on his mobile device?
Secure PIN numbers are automatically sent right after your recipient clicks on the secure link provided in the sent email. If your recipient does not receive a PIN number, please verify his mobile number and try resending a new doclinc for Outlook request.
Can I share the secured link that I received with someone else?
No. For maximum security, documents can only be accessed by the intended recipient. Furthermore, the secure link will be expired after documents are retrieved.